Support

TypePaw Support

Help with recording, transcription models, search, playback, privacy choices, and the TypePaw cat.

Need a hand?

Email us directly. TypePaw does not collect support requests through a web form.

Email TypePaw support

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Helpful details to include

Your iPhone model and iOS version
The TypePaw app version and build number
The selected transcription language and model status
What you expected, what happened, and steps to reproduce

Please protect your recording

Do not attach private audio or paste a transcript unless it is essential and you are comfortable sharing it. A screenshot with sensitive text hidden is usually enough.

Quick answers

Does TypePaw upload my recordings?

No. Recordings, transcripts, and search terms stay on your iPhone. There is no TypePaw account or cloud sync.

Will recording still work if transcription is unavailable?

Yes. Saving and playing the audio take priority. TypePaw shows a clear transcription status without blocking the tape.

Which languages are supported?

The interface is being prepared in 12 languages. On-device transcription targets Korean, English, Japanese, Simplified Chinese, Spanish, French, German, and Brazilian Portuguese when the device supports the required model.

Does every device support AI liner notes?

No. Liner notes require a compatible device, Apple Intelligence availability, and a supported language. Recording, playback, transcription, and search remain separate.